Reasonable prices, understanding customer's requirement, and patience.
Frankly speaking, reasonable price, understanding customer's requirement, patience are the reasons I stick with and trust John and his Weber's team. I have been here almost 3 years and never felt uncomfortable from them. He always talks to me like friend, figures out my requirements, does inspections, then discuss with me, then find a economic and safe solution for my old car. For instance, my alternator was down once, they inspected my car and find out it was just a wire broke and only cost me 20 more dollars. Since then I understood they are different from other repair shop, they would like to considerate on customer's perspective. Because if I were in other shops, they might charge me a new alternator and expensive labor. The other time, I got another warning light on which I was really worried and his experienced technician explained to me and suggest me to try a cheaper way first. Then it really worked. I am so glad that I got Weber's here for taking my car during my assignment. I strongly recommend you can count on them, either you just travel here or you live locally. They will provide reliable service with reasonable price to you. - Chien E.