FREMONT, Calif., Feb 16, 2001 /PRNewswire via COMTEX/ --
MechanicNet, the
premier Application Systems Provider (ASP) for the automotive
aftermarket, delivers "Maintenance Messenger" to help
technicians effortlessly and proactively communicate with
vehicle owners. Adding to its toolkit for technicians,
MechanicNet,
in an alliance with ALLDATA,
extends its value to member shops by delivering TSB titles
and service checklists to vehicle owners through the
Maintenance Messenger.
"Focus groups have revealed a need for customer communications
and time saving tools," says Steven Liao, President of
MechanicNet.
"Maintenance Messenger delivers a timely list of manufacturer
recommended repairs and services that bridge knowledge gaps
between vehicle owner and technician. Sticker shock is avoided
and value perception is enhanced when vehicle owners know
required services ahead of time." This mileage and location
specific message is automatically generated as vehicles
approach their service intervals. It is offered free to
MechanicNet member
shops for use with their customers.
MechanicNet and
ALLDATA continue to strengthen
their alliance through collaborative technologies like
Maintenance Messenger. "ALLDATA
differentiates itself by delivering comprehensive tools
that help with the challenges of running a shop," says Walt
Samuelson, EVP/COO, customer satisfaction of
ALLDATA. "Maintenance Messenger
contributes to our objective of providing the tools to
increase professionalism and profitability for the
repair shop customers we serve."
Bucking the trend,
MechanicNet continues to roll out communications
and efficiency focused technologies as it expands
operations. With shops in over 20 states,
MechanicNet continues
to earn praise from its customers. "I had never used the
Internet before, but the folks at
MechanicNet made it simple,"
reports Bob Shipman, owner of Dr. Bob's Auto Repair in
Newport News, VA. "My customers love my new website and the
ability to reach me via email. This is a great new tool for me."
Consumer response is also strong as the
MechanicNet
website becomes a reference point for
information-seeking vehicle owners.
MechanicNet's attentive
approach towards technicians has produced well-received
technologies like Maintenance Messenger to compliment its core
suite of services. Among others, the core services include
dialup Internet access, email accounts, online service requests,
online coupons, individual shop websites, shop locator,
and feedback forums. "I did a lot of research on the
different Internet options out there. I selected
MechanicNet because
I am convinced they are the best,"
said Jonathan Worth of Cactus Car Care & Smog in Livermore, CA.
About MechanicNet
MechanicNet is
the "Click and Motor" Network, where car care with
confidence is just a click away.
MechanicNet connects mechanics and car owners
by providing Web presence for mechanics and car care
services for consumers. Member shops are provided with
commerce enabled web sites and Internet tools to improve
communications with their customers.
MechanicNet is
a privately held company headquartered in Fremont, CA.
For more information about the company go to
www.mechanicnet.com
or call 877-MECHNET.
About ALLDATA
ALLDATA is the leading provider
of automotive business solutions to the Professional
Automotive Service Industry.
ALLDATA's flagship product,
the ALLDATA(R) database, includes computer-based diagnostic
and repair articles, factory technical service bulletins and
illustrations including Original Equipment wiring diagrams.
The ALLDATA(R) database contains detailed information on
more than 20,000 vehicles dating back to 1982 and is
accessible on the Internet, DVD and CD. Visit the ALLDATA
web site at www.alldata.com
for more information.
In 1988, ALLDATA delivered
its first product, and in 1996 AutoZone (NYSE: AZO)
purchased the automotive information leader.
Over 30,000 professional automotive repair shops across the
United States and Canada depend on
ALLDATA for their automotive repair information needs.
TRADEMARKS:
MechanicNet is a
registered trademark of MechanicNet Group, Inc.
ALLDATA is a registered
trademark of ALLDATA LLC.
SOURCE MechanicNet
CONTACT:
Nina Groman
of MechanicNet.com, 877-MECHNET, ext. 14
URL:
http://www.alldata.com
http://www.mechanicnet.com
http://www.prnewswire.com
